Returns & Exchanges
We want you to feel the full benefits of LOAM Prebiotic Fiber Formula; however, if you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund. Please ensure items are returned in their original packaging to qualify for processing.
Initiate Your Request
Contact our support team at hello@loamfiber.com with your order number and reason for return within 30 days of receiving your shipment.
Prepare the Package
Securely pack the item in its original container, including any unused portion of the formula, to ensure it arrives back at our facility safely.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned product, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing